Returns & Exchanges
At Blue Duck New Arrivals, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Simply follow our streamlined process to ensure your style journey remains effortless and satisfying.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing